Contract Type:

Full Time

Sydney - NSW

Industry:

Accounting

Contact Name:

Selda

selda@alexanderappointments.com.au

Contact Phone:

02 9659-4411

Hour

12-Feb-2025

Collections Officer 

• $40 per hour + Super | Global industry leader 
• Rotating shifts between 8.30 am - 6pm Monday to Friday 
• Own transport essential | Eastern Creek area 

• Answer customer enquiries, providing timely and accurate responses 
• Managing a large customer ledger
• Undertake inbound and outbound calls in relation to the collection of overdue accounts and processing credit card payments
• Facilitate the resolution of customer complaints, managing disputes on invoices/claims
• Reconciliation of key accounts
• Assisting with month-end-related tasks
• Ensure compliance with best practice, standards and legislative requirements

• Professional, resilient and confident
• Impeccable communication skills, both verbal and written 
• Exceptional stakeholder engagement skills with a customer experience and service delivery focus 
• Solid negotiation, problem solving and conflict resolution skills 
• Superior organisational skills with the ability to multitask and prioritise conflicting deadlines 
• High attention to detail
• Proactive, driven with a team player attitude 

• Demonstrated Accounts Receivable or Collections experience
• Prior experience working in a high-volume environment
• Strong computer literacy and proficiency within MS office suite and ERP systems 
• Intermediate Excel skills 
• Valid Drivers licence and own transport 

• Hybrid working environment
• Onsite parking
• Friendly and supportive team 
• Monthly lunches