• Horsley Park location | $35 per hour + Super 
• Flexible to cover shifts between 8am - 6pm, Monday to Friday
• Reliable transport essential | On-going long-term opportunities

About the Company

This is a great opportunity to join a highly reputable brand, No. 1 in their Industry Globally and a team that is highly regarded for their ability to deliver a high-end service. You will be positioned within one of the key teams servicing medical and pharmaceutical clients processing customer orders.

About you

Ideally, you will have a background in Customer Service within a call centre environment or within Transport and Logistics or Pharmaceutical industry.
  
This is a high volume fast paced role that will require eye for detail and ownership of tasks. Must be a customer service professional and willing to work in a collaborative team environment. 
  
About the role

As a Customer Service Representative, you will be responsible for the following:

• Handling a high volume of incoming calls while delivering exceptional customer service
• Making outbound calls to follow up on deliveries
• Processing large customer orders
• Accurately inputting data in high volumes using the Oracle CRM system
• Investigating claims and warranty issues, coordinating with drivers to address damaged products
• Resolving customer complaints effectively

The benefits on offer

• Ongoing hours, Monday to Friday
• Onsite parking
• A vibrant working environment
• Training and mentoring and possible cross-training in other departments

How to apply:
Please apply by submitting your resume (in Word format) via the "Apply Now" tab to be considered for the role.
  
What next
Applications will be reviewed for this role, and  only suitable applicants will be contacted. 
We also encourage you to visit our website and create a job alert that will immediately flag you when new opportunities appear https://www.alexanderappointments.com.au/job-alerts