• Horsley Park location | $35 per hour + Super
• Flexible to cover shifts between 8am - 5.30pm, Monday to Friday 
• Temp with possibilities of perm | No access to public transport  

About the Company

Join a leading global logistics company as a Customer Service Representative where you'll be the backbone of a high-profile account. If you're passionate about delivering exceptional service and thrive in a fast-paced environment, this role is for you.

About the role 

• Manage order processing and track deliveries using ERP systems
• Provide timely, accurate communication with clients and stakeholders
• Manage a team inbox of customer enquiries
• Investigate order discrepancies and process returns
• Handle multiple tasks with precision in a high-pressure setting
• Collaborate with internal teams to ensure seamless order management and issue resolution

About you

• Experienced with an   ERP system and order management
• Ideally you will have a logistics background
• Able to multitask efficiently in a fast-paced environment
• Strong communicator with excellent organisational skills
• Passionate about delivering top-notch customer service 

The benefits on offer

• Onsite parking
• Role offering variety and pace
• Ability to work with a global leader
• A vibrant working environment
• Training and mentoring and possible cross-training in other departments

How to apply 
Applications will be reviewed for this role and  only suitable applicants will be contacted. Please apply by submitting your resume (in Word format) via the “Apply Now” tab to be considered for the role. We also encourage you to visit our website and create a job alert that will immediately flag you when new opportunities appear https://www.alexanderappointments.com.au/member/createjobalert.aspx